Exam Review Guide

Exam 3 Review Guide This guide lists the areas that you should concentrate on when reviewing for Exam 3. To adequately prepare for the test, you should first read the General Tso, Meet Steven Covey article to get comfortable with it. Then, as you review the items listed below, think in terms of how the theories discussed in class relate to the particular scenario described in the article. The exam will consist of multiple essay questions. Please don’t forget to bring a copy of the article with you, so that you will be able to have it available for your reference.You may highlight the article but you cannot write anything on your copy. Be prepared to identify issues, sources of the issues, and formulate/justify your recommendations. Should you have any questions in the course of your preparation, please do not hesitate to e-mail or call me. Good luck! Language, Culture, and Communication †¢ the context of language-based communication †¢ low-context cultures and explic it communication †¢ high-context cultures favor a more diffuse communication style †¢ communication on the Internet †¢ ethnocentrism †¢ stereotypesIntercultural Marketing Communications I †¢ clarifying the brand identity †¢ achieving visibility through identity-building brand exposure †¢ involving the consumer in brand-building experiences Intercultural Marketing Communications II †¢ service essentials †¢ the five lessons pertaining to services Great Leaps, Persistence, and Innovation: The Evolving Story of Hyundai †¢ Hyundai’s three-fold strategy †¢ the three pillars of Hyundai’s philosophy The Art and Science of Managing the New Global Corporation†¢ Napoleon’s words of wisdom †¢ being part of the solution vs. eing part of the problem †¢ the differences between managing a privately held business and managing a publicly held business †¢ the leadership model of the Carlson Industries (i. e . , the various components of the circle) Marketing the Arts: The Secret Weapon †¢ the importance of mission for not-for-profit organizations †¢ the important issue of economic nature and the influence of innovation on achieving productivity gains †¢ the third challenge in running arts organizations †¢ the mantra of running a successful arts organization †¢ the two types of marketing according to Michael Kaiser †¢ the two audiences that art organizations cater to

Baseline Magazine Website Review

Change is the only constant in our new reality. That’s why any IT professional should continuously update his information and continuously learn to have an idea about new concepts, researches and tools to be able to compete among other professionals. This is what the baseline magazine web site provides for IT professionals in generals and IT leaders and executives in specific.This paper aims at reviewing the baseline magazine website by giving a summary description of its structure and purpose, its overall ‘look and feel’ and adequate audience, useful links and interesting things about the site, and finally it gives a bottom-line evaluation of its value. Summary description of its structure and purpose Baseline magazine website enables IT professional in general and technology executives in specific to have an idea about the recent news and updates in the IT field in all forms whether written articles or videos and podcasts.The magazine -itself- has many sections such as: features, topline, jobsite, baseline 500, techknow, workbook, opinion. While the content of the site is separated into main sections which are: compliance, intelligence, news, IT management, projects, and mid market. Other forms are provided such as podcasts, videos, and slideshows which support and enrich the content. The site provides many added values from other sites within the Ziff Davis network.Within the home page, there are other valuable links such as: most read stories, baseline in depth, blogs/opinions, upcoming eseminars, especially top IT resources, most read white papers and research. Links at the bottom of the site enrich the site with adding more features to the magazine’s content such as careers, esiminars, Developer shed.. etc. of course, the site also provides a lot of sponsored content, obviously, to support the magazine. Its overall ‘look and feel’ and apparent target audience Concerning the magazine pages on the site, the design of the site is elegant and professional but unfortunately still traditional.In another word, the user will feel like it is an online entry for the printed magazine. The main focus of the magazine is on technology leaders and executives and this is what mentioned in the registration welcome message and what is reflected by the level of the content. But it is clear that the website could practically benefit any IT professional in general. What you find useful about this site The main advantage is that baseline magazine belongs to the Ziff Davis Enterprise network so the benefits are not only obtained from the content of the magazine. Stories in general really hit the bottom line of IT management and decision making.And the first thing the user notices is that news and stories are edited or filtered and this is an advantage compared with other sites. The mix of written and multimedia content is interesting and doesn’t make the navigation of the site boring at all. Not to mention th e wealth acquired from the integration of all Ziff Davis network sites. Available blogs’ entries are rich and classified into main sub entries. Other interesting thing is that users can subscribe to the newsletter -which gives updates about all different issues belong to the Ziff Davis network- with one subscription form.Links there that you either did or intend to follow up I liked the ‘projects’ page because it is categorized projects into main thirty-two projects sub categories in main topics in IT (Enterprise planning, SOA, outsourcing†¦) and this way it makes it easy for users to track certain projects concerning certain topics. Once I tried to check the research link for example, the first link was titled â€Å"how Google works† where I found all related articles that answer the question â€Å"how Google works†, so I guess this is an added value for any IT professional. That’s why I intend to follow the whitepapers and researches u p.The career link -in my opinion- deserves to be followed up in the future. Also, online videos, e-seminars and podcasts are real added value that enriches the written content. Above all of those links, I really liked the ‘Developer Shed’ mini site and I do intend to follow this link up in the future; especially, the ‘Tutorialized’ section. Any other things about the site that you find interesting I found that the idea of providing a free service offering such as an online magazine is interesting when it is used effectively to attract advertisers in IT domain to bring a business value.I think the heavy advertising on the site prove that they are succeeding in this. Bottom-line evaluation of its value to you In brief, the site is a valuable resource for IT professionals in general and professional who has something to do with decision making -like leaders and executives- in specific. The power of the site comes from the integration of all sites of Ziff Davis network which enables users to get the information and knowledge he seeks in all form whether written articles, researches and white papers, or multimedia content like videos, podcasts, and esiminars.However, I guess they didn’t get the maximum benefit from their service yet. The site should make an effective integration and evolution to replace the old business model which provides what the company has with the new business model which focuses on the customer. Each entry is separated and this makes confusion to the user because the user expects to see services which focus on his needs not a website that provides only what is available.

Psychopathic behavior Essay

Mike Tyson, or Iron Mike, the world’s youngest heavy weight boxing champion, has been involved in several problems with the law. A brief look at his life will show that it is possible that he is suffering from antisocial personality disorder or psychopathy. Mike was born in Brooklyn, New York on June 30, 1966. He came from a broken family as his left them when he was two years old. At his younger years, before 12 years old, he became a member a street gang and was involved in numerous bouts with the law. At the age 12 he was arrested for armed robbery and was sent a correctional center for juveniles in New York. At the age of 16 his mother died, and having no parent, he lived with his boxing trainer D’ Amato, became his legal guardian. There were rumors that he sexually abused a 12 year old girl. At age 20, in 1986, he came the world’s youngest WBC heavyweight champion. At age 21, he became the WBA heavy weight champion, and earned $20 million. Later he was married to actress Robin Givens, but they subsequently divorced. In 1992, he was convicted of rape and he spent 3 years in prison. In an official match, he bit off a chink of Evander Holyfield’s ear, which caused him to be banished from boxing for quite some time. In 1999, he was again sent to prison for assault. In a 2002 press conference, he attacked Lennox Lewis and bit his leg. In 2005, he was in debt for $34 million, despite earning hundreds of millions throughout his career. In 2006, he was again apprehended for driving while under the influence of alcohol. Based on these, it can be believed that Mike Tyson is possibly suffering from antisocial personality disorder. The key symptoms of antisocial personality disorder are; repeated lawbreaking, which can be seen from his repeated arrests; deceitfulness or lying; impulsivity, irritableness and aggressiveness, which can be seen from his assault and attack charges; reckless disregard for own safety and that of others, which can be seen when he was driving without a license; irresponsibility as seen unreliable employment history or not meeting financial obligations, which can be seen is being in debt for millions of dollars; lack of remorse; conduct disorder, which can be seen as he was already a member of a gang conduct disorder before 15 yrs of age. Lacks of affection, severe parental rejection, and lack of discipline from parents, are considered to be the primary causes of psychopathic behavior. In Mike’s case, he came from a broken family. He had no father since he was 2 years old. He had no mother since he was 16 years old. One might assume that mike never that the affection from his parents. When his father left their family, Mike might have taken it as being rejected. Their family set-up provided no or little room for discipline. Experts have found that it is futile to try to alter the nature of psychopaths (Davidson et al, 2004). A reason for this is that psychopaths just play along with therapists, indicating the manipulative character of psychopaths. It is also believed that it is unlikely that psychopaths would want to be in therapy. Recent studies however show that there can benefits from psychosocial treatment for younger patients with the said disorder (Davidson et al, 2004). Because of these, I believe treatment for Mike would be futile. Considering that he is already 42 years old, and that research have shown that treatment for psychopaths are often unsuccessful, and that psychosocial treatment would only benefit younger patients, it would be safe to assume that he will derive minimal, or no benefit at all from treatment. However since, he is already 42 years old, it can also be said that it would not be needed since psychopaths often settle down in middle age and after. In this stage in his life, antisocial behavior is believed to be less evident (Davidson et al, 2004). Reference Davidson, G. C. , Neale, J. M. , & Kring, A. M. ( 2004) Abnormal Psychology. USA. John Wiley & Sons, Inc.

Letter from the Pope to de Las Casas Essay Example | Topics and Well Written Essays - 500 words

Letter from the Pope to de Las Casas - Essay Example It is utterly shocking and saddening to read of the atrocities committed by a man upon a fellow man. The indigenous people of the Hispaniola Island, The Taino Indians, are human just like us. They are friendly and peace loving, with utter hospitality to visitors. At no time did they ever react in a violent manner towards the Spanish visitors who went there. Columbus himself acknowledged the fact that even though they were still primitive and leading a very basic way of life, they were very hospitable. Their culture and simplicity gave them an inner joy, which glowed to the outside .This, is the life we have always wanted, and which the bible teaches us to live. It is also from our Christian teaching that we learn about treating each other like a brother and loving our neighbors as we love ourselves. Therefore, it is a shame and absolutely reproachable, when I read of your report. It is only the physical capacity and the military authority that I do not have, but culprits of such acts needed to be dealt with accordingly. The Catholic Church is going to maintain its initial push for global evangelization. The most positive bit of it is the discovery of the New World by Columbus and his team, which serves as fertile ground for evangelism. The initial task of Columbus was to spread Catholicism at a rapid rate in order to combat the spread of Islam to these regions. This is what the church was in support of. However, the church holds no support for slavery, slave trade or anything connected in whoever way, to such practices. We also abhor forced labor as learnt from your report, which is being meted upon the locals in the gold and silver mines. Your efforts in fighting for the rights and freedom of the Indians on the region shall be fully supported by the church. This is because your approach of colonization by farmers rather than soldiers, is the most effective and

Political Ethics Essay Example | Topics and Well Written Essays - 500 words - 1

Political Ethics - Essay Example Elders, usually male and heads of households, have religious authority, as well as powers to decide on aspects of community life. In the case of chiefs and regional or national leaders, there is a mixing of political, religious and moral authority which makes them very powerful indeed, and able to influence the life of those underneath them for good or for evil. Culture, laws and history are traditionally preserved through oral means, which entails a lot of reciting of material, and listening, as well as ritual performances of various kinds which serve to remind those present of essential underlying principles which are used to pass judgement on particular cases. Another major difference between Western and African ways is that societal groups in Africa are usually very much smaller scale, so people actually know those who are leaders, and have some sort of relationship through kinship with them. Hereditary social structures create bonds which last over generations, and ensure a certain stability in society. Ancestor worship is an extension of the strong ties that exists within and between clans and tribes in the present time. The whole system is hierarchical, with each layer courting the approval of the one above, from the king or chief at the top right down to the family unit where the child is subordinate to the father. The main values of African societies are â€Å"good company, dignity, display, decency and wisdom,† (Magesa, 1997, p. 258) and these are embodied in the leaders in a system that the author calls â€Å"relative gerontocracy† (Magesa, 1997, p. 265) Conflict resolution is done in a consultative way, with several people sitting in judgement, and an audience listening to complaints and defences. By making the preserving of human life the main point of moral behavior, Magesa argues that African

A Film Review-Synecdoche, New York 2008 Essay Example | Topics and Well Written Essays - 500 words

A Film Review-Synecdoche, New York 2008 - Essay Example Cotard is a theatre director and he does not possess the typical admirable qualities of a movie hero or protagonist. Rather, his character is dark and difficult to admire. Kaufman has deliberately made his film riddled with intricate ideas and thoughts related to love, death, loss, and recreation. Strong messages are conveyed through different scenes. For example, in the final scene Cotard and Hazel lie in bed in the same house which is set on fire. Actually, the fire is used to describe Hazel’s fate. The burning house is a bold sign of what is eventually going to happen to Hazel. It is not only related to Hazel, but it is an ominous sign of every character’s death. Earlier on when Hazel is contemplating the decision to buy the house, it is still burning. But, she still chooses to buy it which is the kind of action which translates into a person accepting fate. She puts aside her suspicions and buys a house that is not right for her. Hazel’s burning house is used to portray sudden death, while the water leak in Caden’s house is used to describe slow damage. Caden is obsessed with death and vigorously attempts to resist damage, while Hazel accepts her fate and moves into a damaged house. Such themes used by Kaufman can also be interpreted in another way also assuming Hazel to be fire and Caden to be water. For example, there is a scene where Hazel smokes a cigarette and offers one to Caden too. However, Caden refuses to smoke with her because he secretly sees Hazel as fire which may set him on fire too. So, he desperately attempts to stop this damage. In another scene after sex with Hazel, Cotard does not feel fulfilled and cries. This shows that Hazel is a warm part of Cotard’s life, but that warm part is actually a burning house inside which he is trapped and cannot escape. This is why after his sexual encounter with Hazel, he cries because he is ultimately afraid of death yet has no one to call for help. After sex with Hazel, he is

Call center problems Essay Example | Topics and Well Written Essays - 1250 words

Call center problems - Essay Example This organization specializes in diversified fields therefore the personnel totals almost two thousand employees. Being the biggest employer in Glasgow, FCCC is dynamic company, which requires constant innovations and improvements of its performance and working conditions. Lately, Operations Director made investments for restructuring and rebuilding management approaches. With this new policy, Forsythe was counting to achieve improvements of company’s performance, employees’ satisfaction and economic indictors. Regrettably, invested money did not manage to give awaited results. On the contrary, the company has faced several serious problems, which require appropriate and immediate solutions. The most urgent problematic issues are the following: 1. High rate of turnover for staff The indicator of fluctuation movement of personnel is much higher among young employees of the company. This can be explained with the fact that more than one third of the staff is employees who se age is under twenty five. Moreover, for most of the workers, FCCC is their first or second place of work. That is why as every newcomer to the labour market, young employees randomly work for their first employer for a long time. Usually, when they pass an adaptation period and learn their responsibilities feeling confident in own strengths and knowledge, they are willing to switch to another employer for improving professional skills, gaining new experience, and developing own potential. In addition, despite the fact that FCCC offers compatible levels of salaries, employees easily leave the company because Glasgow is full of call centres that provide attractive working conditions. Thereby, employees always have a choice. They are not afraid to lose their job because there are a lot of other opportunities. Numerous call centres will be glad to hire them due to the low availability of spare unit of labour. High rate of turnover for staff negatively affects the balance indicators o f the company’s performance. It means that the company uses its assets ineffectively and spends much time and money on recruitment of the new staff and its training. This leads to extra expenditures. 2. Poor communication process between different sections Due to the survey, it has been concluded that interaction between departments, especially in critical and urgent cases, is ineffective. Employees are blocked and isolated from each other with computer screens that hamper not only to resolve professional issues but also to discuss day-to-day topics and improve social environment in the office. The lack of proper communication causes negative influence on customer service because taking into account that each section specializes on specific sphere, the provided information can be limited. However, in case there has been a specialist in the same office, it would have been easier to offer customer assistance with the help of professionalism of colleague’s support. Due to the fact that each department has been granted its own floor, employees are able to interact with each other only via phone, which drastically restraints widening of personnel’s knowledge base and improvement of social life at work. 3. Inability to personalise own working place Taking into account that significant part of the staff works by shifts, there is a principle of hot desk in the office. Therefore, it can be concluded that employee does not have own corner and thereby is not attached to a particular working place. Hence, this may be another explanation of frequent dismissals. If a person is not able to be accustomed to own desk and add some personal things there, then he or she can easily leave it without any nostalgia or aftertaste. Hot desk does not cause habit,

Current Events and U.S. Diplomacy Essay Example | Topics and Well Written Essays - 750 words

Current Events and U.S. Diplomacy - Essay Example Thus a cold war erupted between the U.S. and USSR which eventually came to an end with the help of doctrinal regimes implemented by Reagan (Fischer, 1997). Define presidential doctrine and summarize the regional or global events during the Cold War leading up to the formation of the Reagan doctrine. Presidential doctrine defines the policies, procedures, reforms and initiatives taken by a country’s president which are intended to enhance global position of the nation and to achieve greatest good for citizens of own country as well as those across the globe. Before arrival of President Reagan, communism had become common and superpowers like Soviet Union were suppressing the Third World countries in attempt to invade them. The Soviet and the Vietnamese led various Marxist movements which depressed capitalism and eventually forced the entry of Cuban armies and Soviet troops into different territories including Angola, Cambodia and Afghanistan. These countries did not have suffic ient powers to hold the forces and hence turned to other countries for help. The U.S. which believed itself to be the savior and leader nation for all decided to intervene and rescue these countries through Reagan doctrine. This doctrine created waves of passion across nations and gave boost to conservatism in America (Carpenter, 2012). Describe the Cold War relationship that existed between USSR and the U.S. before Reagan doctrine was announced. Before Reagan, there were only two prevailing superpowers, the U.S. and the USSR, which considered their coexistence to be catastrophic and hence wanted to triumph over the other. The perceived equality of power of both nations had led everyone to believe that the two countries pose threats to each other. The mutual suspicion rose amongst the two parties and past experiences of World Wars led them to believe that dangers exist. Soviet Union was spreading communism which challenged the survival of capitalism in the U.S. Reagan rejected the i dea of control over European nations by the Soviet Union and claimed it to be unfair for USSR to exercise its rights outside its jurisdictional system and boundaries. Thus Cold War broke and Reagan introduced the Reagan Doctrine to stop communism by supporting and providing arms to the rebels and freedom fighters in Third World countries for self-defense (Katz, 1991). Describe the relationship that currently exists between the U.S. and USSR. The relationship between United States and the Soviet Union enhanced eventually after the Reagan doctrine. The leaders of Soviet Union realized soon that they essentially need the support of capitalist countries in order to flourish in the economic and business world. The greatest capitalist power is the U.S. and hence USSR has been keeping stable relationship with it and has signed various pacts to ensure peaceful relationships in field of politics, science and technology (Cox, 1990). The recent patterns of American-Soviet relationships are inc lined towards development in the fields of economic trade growth and mutually collaborative effort in scientific expansion. Describe the effect that the Reagan doctrine has had on regional or global affairs since the time when it was announced during the Cold War. When Reagan doctrine was introduced, the Cold War came to an end and relationships between U.S. and USSR were also improved. The Soviet Union retreated from all the territories and the world moved towards democratic and harmonious terms. Moscow no longer targeted

German Photomontage in 1920s and 1930s Essay Example | Topics and Well Written Essays - 2500 words

German Photomontage in 1920s and 1930s - Essay Example Hoch was raised in a conventional, middle-class, small-town family. She moved to Berlin during World War I to study art and work for a women's magazine. It was during these years that she became a member f Berlin Dada. She showed her works regularly with the Dada group but did not establish an international reputation as an artist until after the Dada movement had fallen apart. Cut With The Kitchen Knife includes more than 150 illustrations f works Hoch created during 1918-1933, the Weimar years. Hoch assembled her montages by selecting photographs f women from illustrated print sources and juxtaposing them with fragments f scenes from Weimar and German colonial society. Readers will be intrigued by the surprising even shocking compositions which combine the pleasure f viewing mass media images with critical, even destructive feelings about the subject matter. Maud Lavin offers both interpretation and critical analysis f these montages. (Freud 1955, 145-72) Unless you're very knowledgeable, German art in the twentieth century has been done by men, and German women in the twentieth century have been reduced to the equation Woman=Nature, to child-like whores or to old whores, or the scary, brittle, maneating New German Woman. Masks. What a delight to discover the work f Hannah Hoch (1889-1978). The Walker Art Center has mounted an exhibition f her photomontages which will travel from there to the Museum f Modern Art and to the Los Angeles County Museum f Art. The Photo-montages f Hannah Hoch is the catalogue for the exhibition. "Photomontage" (associated with the German word montieren, to assemble or to fit,) was used by the Berlin Dadaists to describe their piecing together f photographic and typographic sources, usually cut from the printed mass media. The Dadaists enjoyed the mechanica--and proletarian--connotations f the term and used it to distinguish their work from Cubist collage. Although Hannah Hoch worked in other media--useful black and white reproductions f her drawings and oil paintings accompany the text--all her work contained the elements she perfected in the photomontages she made for nearly sixty years. (Burgin 1982, 177-216) The obligatory scholarly essays describing Hoch's life and work are inoffensive and useful But the colour plates are glorious. One hundred and nine reproductions are accompanied by a brief bit f text commenting on a play f words in the tide f a work or providing an historical detail or biographical sketch f a ballerina or industrialist or describing how the original mass media sources were manipulated by the artist. This detail, small colour reproductions f the original sources, conveys the creativity f the curators f this catalogue. Showing how a reproduction f drapery from an advertisement was cut, fumed on its side, and conjoled into becoming waves on the surface f water is magic. Somehow words, the right words, said about a work f art make the work f art visible. Magic. The Photomontages, naturally, conveys the same old sad story f the boys refusing to acknowledge that a girl had played in

Maximizing Assessment Practice through Domains, Technology, and Assignment

Maximizing Assessment Practice through Domains, Technology, and Partnerships - Assignment Example From this paper it is clear that the domain also includes the non-verbal communication skills. The language skills developed by children help them express themselves as well as understand other people as they interact with them. In the assessment of the social skills of a learner, the teacher studies how the children view themselves in relation to others. In this assessment, the teacher studies how the child relates to their peers and adults in their environment. This may involve how well they form friendships, behave and fair on as part of a team, the development of their individuality and how they act in response to the feelings of other people. This study discusses that the way children relate to others is a reflection of how they view themselves. As children develop a healthy self-esteem, they develop meaningful social relationships with others. As a teacher, it is necessary to determine how well a learner can do things for themselves. It breeds a form of independence that is nec essary for the development of a child. This involves testing some basic skills such as using the toilet, eating, how well the child can clean themselves among others. Children learn some level of independence if they are left to do some basic things by themselves. This independence is important for the children as they grow towards adulthood. This is a domain of learning that is related to how well a child can coordinate their body parts to do something meaningful. This involves crawling, walking and running.

International Marketing Master Case Study Example | Topics and Well Written Essays - 6250 words

International Marketing Master - Case Study Example The recent terrorist attacks in the last 3 decades have brought turmoil in the current travel and tourism industry bringing a severe collapse in the travel and tourism sector worldwide. The first of these atrocities took place in 1982 during the Iraq affair and the oil crisis. The international tourism industry greatly suffered during those years of severe political unrest. The next unfortunate event was the outbreak of Foot and Mouth disease in north Europe in the year 2001. Umpteen numbers of bookings for the trips to Europe were dismissed. Another heinous act that took place on 11th September 2001 was the terrorist attack on the World Trade Center. The aftermaths of the terrifying incidence revealed the crumble of the international tour and travel for a long time. The year 2002 revealed intensive respiratory syndrome epidemic due to air travel (Mangili & Gendreau, 2005). Air travel is capable of spreading newly budding contagions which could even give rise to pandemics. The travel and tourism industry worldwide experienced a set back again. The next plan of brutal act of the terrorists who were caught carrying liquid explosives on 10th August 2006 in flight from United Kingdom which could have destroyed tolls of innocent lives was terminated. The travel and tourism industry has yet again undergone a tremendous shock. ... It is true that the international travel and tourism industry is presently facing a turbulent environment. However, it is certain from the ever adventurous tourists from around the globe and their impeccable passion for travel that the worldwide international travel and tourism is doubtlessly to overcome this temporary challenge. The World Travel and Tourism Council (WTTC), the business leaders' forum for travel and tourism is presently working with governments to spread consciousness of the economic magnitude of the globe's prevalent creator of prosperity and service (Travel & Tourism Security Action Plan, n.d.). Analyzing the current problems of global business conflicts including the Tourist Behavior: The travel and tourism industry is facing major challenges at the very moment due to the problems of global business conflicts. These may be analyzed as follows: Political Political Unrest Political unrest among different nations still has adverse affects on the international travel and tourism especially on the countries involved. War at the moment would be the last thing that the travel and tourism industry would wish for. Tourists never wish to select a destination which is suffering from any sort of political disturbances. One would have never chosen a destination like when the American soldiers faced the Taliban groups. Lack of Government Contribution Deficiency in the support of the respective governments of every country in aiding to develop and sustain its travel and travel sector offers a great business conflict. Economical Lack of Funds The small and medium enterprises in developing and underdeveloped countries especially in rural areas are incapable of flourishing tourism activities due to

Ancient Egyptian and Mesopotamian Civilization Essay Example for Free

Ancient Egyptian and Mesopotamian Civilization Essay Many ancient civilizations developed as a result of the Neolithic Revolution, or the turning point in which the utilization of systematic agriculture created societies. Two civilizations, Ancient Egypt and Mesopotamia, both transformed into civilizations by changing from nomadic hunter-gatherers to agriculture and trade civilizations. Both civilizations were created as a result of the same revolution, but they still differ in numerous ways. Egypt and Mesopotamia had similarities and differences in religion, social and political structure, and geography. These variations shaped the two civilizations into completely contrasting societies. The religion of Egypt greatly differs from that of Mesopotamia, yet it is also similar. First of all, the ancient Egyptians believed in an afterlife and resurrection for all people, whereas the Mesopotamians believed in only a world of darkness after death. Both Mesopotamia and Egypt were polytheistic civilizations, meaning that they both believed in multiple gods or deities. Ancient Mesopotamian religion is associated with biblical mythology. Egypt and Mesopotamia had drawings and artwork to represent and worship their gods. They each believed in prayer as a form of interaction with their gods. Since Egyptians did believe in an afterlife, they performed a process known as mummification to preserve the bodies of the people who passed. The priests would remove organs, preserve the body, and bury them in tombs along with the items one would need in the afterlife. Not all Egyptians were mummified. Only the wealthy or important people were mummified in hopes that they had the afterlife they deserved. The religions of these civilizations developed differently. Social and political structure of a civilization can vary depending on religion, economy, and the technology available to the people. Egyptian social structure resembles Mesopotamian social and political structure because they are both able to be thought of as a pyramid; the least important, poorer subjects are at the base of the pyramid, the commoners and average people are in the middle, and the kings, priests, or pharaoh belong at the top, except there was no middle class for Egypt. There was a Pharaoh and its subjects. Egyptians had pharaohs, while Mesopotamia had Kings and priests. Egypt had priests, but they were not higher than the pharaoh. Priests were able to speak to the gods, teach, and go through with the process of mummification. Pharaohs were said to be very god-like and after their death, become a god. In Mesopotamia, the priests were the highest in means of communication with the gods. Kings were trusted to protect and better the kingdom or empire. Mesopotamia would raid hill peoples for potential slaves and Egypt would keep prisoners of war as slaves. Slaves did not have rights, but in Mesopotamia they were still treated as a whole being, like the commoners and were the lowest possible class of the two civilizations. The Egyptians had a centralized government with a Pharaoh as the ruler, and its subjects serving them. The Pharaohs has one main servant that is in power to make small decisions in the case of the Pharaohs request. They are called vizers and somewhat resemble having the privileges that a prime minister would. In Mesopotamia, they have a king and either a city-state government or an aristocracy, meaning the wealthy individuals and families are more powerful that the commoners. Peasants are able to own land in Mesopotamia, but they must provide a portion of their harvest of wheat or barley to pay a tax for their land. Egypt and Mesopotamia had similar form of empowerment, and their governments were also somewhat similar. The geography of Egypt and the geography of Mesopotamia directly affects the development of the two civilizations. Egypt is located in northern Africa and one river, the Nile, runs through it. The Nile river was a geographically asset to the Egyptians, with fertile silt and soil lining its banks. They called this black land, which they used for farming. The Nile occasionally flooded, but it was predictable and the Egyptians learned to control the flooding to use it to their advantage. They created irrigation systems that utilized the floods. Egypts early civilizations did not expand very far from the Nile river because of what they called red soil. Red soil is the barren desert, which provided a natural blockade from other invasive armies. The desert did not have arable land and was of no real use to the Egyptians. They were relatively isolated due to the surrounding desert, but the desert did provide glass and precious metals for trade. Mesopotamia was amongst two rivers, the Euphrates and the Tigris. Mesopotamia has a Greek making of between the rivers. The rivers were unpredictable when it came to flooding and were thought of as signs from god. When the Mesopotamians experienced a flood, they believed it was due to upsetting the gods. The rivers run through present-day Iraq and the Euphrates runs through a portion of Syria. The southern region of Mesopotamia was marshy wetland due to the flooding of the rivers, and the northern region of Mesopotamia was hills and plains. Contact and communications without outside civilizations near Mesopotamia as important to them. The resources and geographic location of these areas allowed for their development and growth into civilizations. Mesopotamia and Egypt are civilizations that grew on completely different continents under diverse conditions. The Neolithic Revolution allowed for the change in lifestyles of Egypt and Mesopotamia. These conditions affected their beliefs and growth. The two are similar and different in their ideas and religion, structure, and geographic location.

Advantages Of Marketing Over The Internet Marketing Essay

Advantages Of Marketing Over The Internet Marketing Essay Today, the Internet appears to be a powerful weapon, especially for businesses in the area of promotion.  This process of operation of Internet marketing is through the promotion and sales of company products using the Internet as the main instrument. The internet marketing offer many benefits for the art of sales marketing and media to a wider audience.  This method is one of the best ways to promote a product and has a direct response to customers. Anyone can be advertising the company directly from internet but it is not the solution for all the companies. To the struggle to achieve their business, some people guess if their plans are correct and whether it meets their expectations.  The internet marketing can put out the largest companies, on the other hand not all the companies have the right strategy and the money for a proper advertised. Although some companies because they want to take economic opportunities for the promotion of their products, they use other kinds of marketing such as magazine or newspaper, television and Radio.  This is because they focus on the disadvantages of the internet and not the benefits.  So they lose the opportunities that offered by the internet marketing.  But with the proper information and the right administration companies can benefit sufficiently from the internet and they can have the right investment. The advantages that someone can think about internet marketing are many.  S ince the internet marketing is so widely available to all companies around the world, can acquire millions of customers with a few mouse clicks them.  However, like any advertising, except that there are some advantages and disadvantages of each internet. Companies should consider both sides to know if the view would be correct.  They have to weighing their options and have the right kind of consumers they need to achieve, would surely find that the advantages clearly outweigh the disadvantages. Advantages of Internet Marketing   Another of the benefits can be achieved by promoting a website is the cheapest and most flexible advertising. Great advantage is that the cost of electronic mail it is cheaper and can compare prices.  Except that it is faster and easier it will be more accessible depending on customer needs.  Because it is cheaper this will make buyers to repeat their purchase, so the proceeds will be many more.  Thanks to internet marketing can be extended to overnight.  The Internet marketing is much more different from print advertising and will be accessible for longer time.  If you want to change something from the ads will not need to put someone else do it for you.  Of course this will not stop other types of advertising, but gives the buyer the opportunity to see the difference between potential customers and an l employer.  We also dont have to pay employees for the store because this job will take it Internet.  However, another benefit is that we dont need to get tired at al l to receive their product, they just have to stay in their couch and it will come straight on to their house. Also in time needed for a phone call or to go straight to the shop you can send at the same  time thousands of electronic email without mail.   One of the advantages of internet marketing is that you can expand the market and that the store can be open 24 hours a day, 7 days a week. Internet is in all geographical boundaries and is accessible whenever you want any of it can access to it.  So, your customers are from around the world and they can be able to access the Internet, and can shop anytime they want. Although there is no holiday days or close hours.  There will no longer stop in time to market.  With internet marketing will be able to find easily what they want, and are in categories so they can found it just with a keyword. Compared to other forms of advertising such as television, radio and magazines can be reached very  faster around the world.     The comfort of customers is still an advantage for business.  A convenient person for investigation of product will seek, would go by car to buy or learn information about the product .With the ease of internet it will become much easier since can go directly from the couch to make purchases and he can also learn information about the product.   Visitors can get information about the product to buy but also they can see comments from other buyers.  So depending on the interests will be chosen internet market since it can visit the website whenever he likes without having to enter the process or the Move stress and the problems from the outside world.  It is also much more convenient for people with disabilities.   A website serves as an excellent place to refer potential investors to show them what your company is about, what has been achieved and what can be achieved in the future.  There is an opportunity to develop company and much improved reliability.   An advertisement from internet is giving potential customers are ready and why you deserve their trust.  In fact, many buyers use the Internet for research before the purchase so they can decide for themselves whether a particular supplier or brand is worthy of sponsorship, and it will not take a walk.  With the ease of the internet marketing is a point of reference and that touch of individualized customer service can ultimately add value to the supply and customer trust in a higher level of satisfaction.   When implementing a successful marketing program in the Web, online e-trailers need to understand that this method is a process of development to promote a company using online media.  . This new marketing method does not only mean creating a website or a promotion, because behind this Web site is a real organization that has a clearly defined set of objectives. The strategies of internet marketing include all aspects of online advertising products, services and websites, including market research, email marketing and direct sales.   One of the major benefits associated with this online marketing process, is able to gather a large amount of information.  Online consumers can access the Internet and in products and purchase them at any time of day.  Companies using online marketing can also save money.   In summary, this new form of Web Marketing helps businesses expand just be a local market, national or international level, and much faster.  So the internet marketing compared with other types of traditional media is better.  Hard aspects to deal for online marketers. With veterans of trade, the most difficult part of running an online marketing campaign is to find a team for the company. Although by creating a list, you have a target group  who gave you permission to market, since it also allows you to develop a relationship with them as you can provide the necessary information, and also suggest what products more useful and better for them.   To get customers and generating sales then it would be better if you could also enter the popular world of social internet sites. Many businesses online today are now switching to web sites. Sites like Face book,  Bebo and MySpace seem to play a major role in the market, and these areas in future, would certainly be the main destinations for online shoppers.  While traditional marketing methods can make to achieve a common target market. Offers opportunities to create marketing on the Internet which has grown to be the most popular means of marketing, many companies today use search engine optimization and other techniques  to get quickly in touch with remote users.   The Internet offers companies an inexpensive but effective way to reach new customers.  Not only are they able to reach new customers, but is also able to interact with them.  In this way they are able to better understand the needs, wants and even the purchasing habits of customers.   Benefits of Internet marketing are many, however;  this does not mean that every company should purchase goods and services on the Internet.  Believed to be given to the target market and products and services sold.  The target market you may search the Internet for goods and services, or you will have more chances to get a telephone directory, for example. Of course there are the costs involved in Internet marketing and can be very different.  For each firm embarking on such a course would say that one of the most important factors is that you get great service from your Web Designer and Internet Marketing company, otherwise you could find yourself facing a web site that is outdated and inaccurate  and this will cause more harm. http://www.google.com/images/cleardot.gif

Parts that Make Up a Knife

Parts that Make Up a Knife Most people dont care about the knives they use in their kitchen. Meanwhile, there are a lot of things about knives that everyone who uses knives needs to know. There are four things that make up the knife: The  Construction The  Steel The  Edges The  Handle: Most commonly used knives either have a wooden handle or a plastic handle. Some knife manufacturers make knives with metal handles. But these knives are not commonly Used. Wooden handles are better than plastic handles because they are attractive when they are new but they are very unsanitary. They absorb liquids and grease over time and accumulates bacteria in them. This poses danger to the health of users. Plastic handles on the other hand are much more sanitary but they are not strong. They are slippery when they are wet and they tend to melt, chip, crack or break over time. They are not durable. The  Construction: Another important thing to know about knives is the way they are constructed. The construction depends on two things: The Tang: This is the part of the knife that goes into the handle. The Rivets: These are the round piece of metal that hold the blade and the handle together in some knives. The tang of a knife is either partial or full and a full tang is better than a partial tang. This is because knives with full tangs are stronger and safer to use. Knives with partial tang are weak and dangerous. The tang can fall out even while you are using the knife. The  steel: The two major types of steel commonly used by knife manufacturers are carbon and stainless steel. Each type has both advantages and disadvantages. Carbon steel are very strong and even much more expensive than stainless steel. But they rust and corrode over time which makes them unattractive and unsanitary to use. Stainless steel on the other hand are much more attractive to use but they get dull easily and need to be sharpened almost before every use. The  Edges: The edges of knives are either straight or serrated. Straight edged knives make a smooth cut but they must be sharpened constantly almost at every use. Serrated edge knives dont need to be sharpened constantly. They cannot even be re-sharpened and they also rip and tear into food as we cut with the knife. After researching a lot of knife brands and their products, I have decided on which brands of knives best satisfy both health and kitchen needs. Number one on the list is Cutco, I believe they have are the best knives because of the following reasons. The first is their type of handle. This handle is made to fit into anyones. According to cutco.com, the design was made by industrial designer,   Thomas Lamb who studied over 700 pairs of hands. This means that the knives will fit your hand whether you are left handed or right handed or you have small or big hands. This design is called the UNIVERSALWEDGELOCKHANDLE.Another important feature of these handles is the property from which it was made. The handles are made from thermo-resin handle material. According to materialstoday.com, thermo-resin is a very strong type of plastic that can withstand up to 330 degrees of. Heating this plastic only makes it stronger and not otherwise. Cutco knives also have a full tang construction that ensures durability and makes sure the knives are very strong and the blades wont pop out while you are using them. The full tang is held into the thermos-resin handle with silver nickel rivets that are flushed smoothly on the surface of the handles for smooth grip on the knives. This silver-nickel material will not expand and contract under various heat conditions and leaves no room for harboring bacteria. The steel is neither stainless or the common carbon that rusts and corrodes. The steel is made up of High-Carbon stainless steel 440A, Rockwell hardness 55-57C. This material is used to make surgical knives and build ships so it is strong and very sharp at the same time and it will never rust or corrode. The edge of the knives are designed as the Double-Dedge.This edge has points like serrated knives but these points are not doing the cutting. In between these points are 3 razors   that cut food. The points protect the razor from being dull and the knives stay sharp for 7-10 years or even longer according to customer reviews from cutco.com. The second choice of knife manufacturer is Wusthof.These knives also have blades that are made of the same material like Cutcos but the blades are only a little harder with Rockwell Hardness of 58C compared to 55-57C of Cutco knives. The handles have an ergonomic design that fits good in different hands as well as the wedge-lock design in Cutco. The edges of the knives have an angle that is so small to provide a very sharp and precise cut on food. The edges only have a 14-degree angle. The   smaller the angle of the edge of a knife, the sharper the knife is. The rivets in Wusthofs knives are made of brass, which will expand and contract over a long time but they are flushed fitly on the handle and also have other metals inside the handle that help the blade to fit snugly into the handle. This makes these knives very durable and they will not pop out while they are used. The third and the last best option is Shun, they also have high quality materials like Cutco and Wusthof. The knives are incredibly sharp and. They use hard wood for the handles and cover them with resin so it does not absorb moisture, grease or bacteria. Of all the three knife manufacturers, Cutco was the best option because of the following reasons: They have the cheapest knives of all three of them It is American-based; this is most important to Americans. An American based company means that if there is a problem with the product, you can easily contact the manufacturer and fix it. Compared to Wusthof which is in Germany and Shun that is in Japan.

Abiding in the Lord :: essays research papers

Abiding in the Lord NOT QUENCHING THE SPIRIT OR NEGLECTING THE LORD’S WORD Scripture Reading: 1 Thes. 5:17-21; Col. 3:16-17; Eph. 5:18b-20 Prayer: O Lord, we thank and praise You from the depths of our heart for gathering us once again. Your Spirit dwells in us, and also Your word is in us. We truly offer up our worship to You from the depths of our being because You have drawn us to seek You and Your word. Cleanse us again with Your precious blood. We trust in Your presence and the moving of Your Spirit; we do not trust in what we can do. Lord, we pray that You bless every one of us. We can sow and plant, but we cannot give life to others or cause them to grow. Lord, only You can do these things. For this reason, we really look to You to take care of the needs of everyone, especially the newly saved ones, that we may be full of light within and have Your word as a base to know assuredly that we have been saved, and that every one of us may become living to flow out Your life from within us. O Lord, give us the utterance and pour out Yourself again upon us so that Your thought, Your feeling, and Your rich word may dwell in us. May what we speak be only Yourself. We pray that You come to every one of us that we may gain You right now. O Lord, we can never forget Your enemy, Satan, the evil one. We ask You to crush him, even crush him now from within us. We bind him in Your name; we plunder his goods and release those who are bound by him. O Lord, set every one of us free—from sin, from the bondage of the world, and from the oppression of Satan. O Lord, glorify Your own name. We give You all the honor and glory. In Your own lovely name. Amen. ABIDING IN THE LORD BEING A MYSTERY THAT CAN BE EXPERIENCED In the previous chapter we clearly saw that a living way for us to abide in the Lord is to pray unceasingly and to give thanks in all things. The phrase abiding in the Lord is truly a mystery to the Chinese, but I believe that from the previous chapters we all must have gained some understanding.

Year without Oil :: essays papers

Year without Oil OPEC Oil Embargo There are several things that come to mind when presented with the picture and topic, but the one that stands out most is shortage. However, shortage is an ironic word to use for it. It wasnÕt really a shortage in the fact that the world is out of oil, which being a non-renewable resource will be one day, but it was an incredible 130% increase in price by OPEC, Organization of Petroleum Exporting Countries. This forced the petroleum market to head into a tailspin. OPEC, started by the major oil producing countries in the Middle East, was designed to give price control to the oil producers, instead of the oil manufacturers. Formed in 1960, OPEC was only a middleman for 10 years, but in the 1970Õs, they found the right time to drive up the price of gas. One viewpoint can say it was about time that we started paying these countries for what they were up to that point, "giving us," but from the other standpoint, OPEC is no more than a cartel and monopoly. A cartel is two or more parties, the oil producing countries, hurting an innocent third party, oil consumers. OPEC was created to hurt the oil manufacturers who were taking advantage of the oil producers, but unfortunately the one that got hurt from the agreement are the oil selling stations and us, the consumer. There are several reasons why it isnÕt the manufacturers didnÕt get affected by any of the price raises. First of all, no matter how high the price of crude oil goes, the world still has to keep buying oil products. In fact, the world is using more petroleum products now than it ever has before, and can only get it from a few manufacturers, which means a monopoly is feeding an oligopoly. Monopolies are when the economy relies on one source for all of a product, also called a trust. Monopolies are banned in the United States by Anti-Trust Laws. Oligopolies are products, that the economy relies on, that are only available from a few sources. In a large market, the oil market, these companies can raise prices for consumers and receive massive increases in their profits. "To really understand the hardships that happened in the 1970Õs, and not being around in that time, we can look at the situation we are experiencing today.

Inventory and Reebok

When dealing with a market segment that has high variable demand, it is important to analyze not only your current inventory levels, but also generate future demand forecasts. This is because an inventory shortage can cause the company to lose future profits and lost goodwill. In the case of Reebok, the former NFL licensed jersey producer, many key decisions must be made to reduce inventory costs in periods of low demand while maximizing profits in periods of high demand for player specific jerseys.Using the newsvendor model to determine the optimal order quantity and leftover inventory, we will present a possible approach to inventory planning with uncertain demand. Uncertain Demand: Within the replica jersey industry, seasonality plays a vital part in keeping sufficient inventory to cover customer demand. Seasonality is regular periodic fluctuations, usually within a 12 month period whereas trend is an overall, persistent, long-term movement. For instance, â€Å"the NFL season dri ves much of the demand† with sales highest in August/September in anticipation of the upcoming NFL season. Later in the season, consumer demand is driven by holiday presents and the anticipation of the playoffs†. After the season is over, sales decline rapidly until the start of the next season. From a supply chain perspective, however, it is maximizing revenues from â€Å"lumpy† hot-market items as much as limiting obsolesce costs. Postponement: Reebok must order must it’s ordering decision at the start of a period, though it is concerned with inventory at the end of the period. Postponment allows Reebok to extend the life cycle of its jerseys as well as capture lumpy â€Å"dressed† product demand. Blank jerseys are shipped directly to the Reebok distribution center with no player name or number†. However, teams often change the style or color of their uniforms between seasons. Further, the consumer may want the latest and most up-to-date â₠¬Å"dressed jersey† for each individual player that they are a fan. Given â€Å"player demand changes so much from year to year† along with the fact that â€Å"player movements† occur during the off season (February to April), holding â€Å"dressed jerseys† at end-of-season is most risky.Indeed, â€Å"Reebok’s general practice is to sell leftover dressed jerseys at $7 but hold blank jerseys for next season†. End-of-season inventory: Reebok uses â€Å"blank† jerseys during the off-season to meet immediate demand for [popular] player movements, using its Indianapolis capacity to print (dress) up to 10,000 units per day. Given a lead time for all jerseys from contract manufacturers of 30 days, these â€Å"blanks† must already be on hand as end-of-season inventory to catch any player movement value during February, March and April.The 30 day lead time along with the 60 sea-shipping means ordering CM â€Å"dressed† jerseys can be delayed as late as May to meet the August rush, assuming CM’s have the blanks on hand. (CM’s carry 4 weeks inventory of blanks. Figure 5-11). In reality, the sequence by which inventory is added or subtracted does not matter. Jump-start ordering: In January/February, retailers are offered discounts so that 20% of their annual order arrives 8-12 weeks later, in May. This is a key strategy that Reebok needs to continually employ because it shifts inventory holding costs to retailers.It also allows Reebok to place orders with CM’s given a known demand. Then, throughout the rest of the year, retailers place up-to-level orders on a weekly basis. However, â€Å"we cannot be sure of inventory levels at any other point within a period (because of random demand)† MSD pg. 290. Reebok’s Management Focus: It takes 4-8 weeks on average for the Reebok contract manufacturers to deliver the jerseys to the warehouses from the beginning to end. While this is happ ening, the demand is changing before the jerseys even reach the warehouse.Thus it is critical that Reebok provide flexible contracts with the distribution centers to get their orders fulfilled on time. Reebok must work with their contract manufacturers to always make sure they have the appropriate resources and materials to deliver the quantities needed, as well as continuously maintain some level of inventory ready for customization and super-fast delivery; even air transport is available. Reebok should also continue to give the option of early order discount jerseys so that the retail distribution centers can have their own inventory prior to the season.By working with the both ends of the supply chain, Reebok can deliver up to date forecasting that will help all parties to virtualize inventory and respond quickly to demand, despite the uncertainty. Optimal Order Quantity with postponement To determine the Expected Profit-Maximizing Order Quantity for NFL replica jerseys given two options for finished goods, we must use two steps that give us two critical fractals; first, the probability of not stocking out and second, the The following information is given. Retailer wholesale price = $24 Discount price of unsold dressed Jersey = 7. Contract manufacturers’ price includes delivery to Reebok’s Distribution Center in India polis Cost of Blanked jersey, = $9. 50* Cost of dressed jersey from contract manufacturers = $10. 90* Blank jerseys can also be finish in Indianapolis for an additional cost of $2. 40 Cost of dressed jersey from Indianapolis= $9. 50 + $2. 40 = $11. 90 Holding costs are incurred for any jersey held-over to the following season, reducing the value of the unsold blanked jersey; this requires the assumption that the jersey would have been re-purchased at the initial purchase cost.Holding cost for unsold blank Jersey = $1. 045 Value of unsold blanked jersey = $8. 46 Step 1: Probability that demand for blank jerseys is less than Q: No stockout Co: Cost of overage = cost of blanked jersey – value of unsold blanked jersey   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   = 9. 5 – 8. 46 = 1. 04 Cu: Cost of underage = retailer wholesale price – cost of dressed jersey from Indianapolis   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   = 24 – 11. 9 = 12. 1 Step 2: Determining cost of finish jerseys from CM and finished jerseys from Indianapolis.Cost of overage = Cost of dressed jersey from CM – Discount price of unsold dressed Jersey   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  = 10. 9 – 7. 0 = 3. 9 Cost of underage (blank is available) = Cost of dressed jersey from Indianapolis –  Cost of dressed jersey from contract manufacturers   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  = 11. 9-10. 9 = 1. 0 Cost of underage (blank is unavailable) = retailer wholesale price – Cost of dressed j ersey from CM   Ã‚  Ã‚  Ã‚  Ã‚     =  24 – 10. 9 = 13. 1 As we know from step 1, the blank jersey has a 92% probability of not stocking out. Here is the cost of underage based on critical fractile of 0. 2 and using the costs from step 2. Cost of underage = 92% * cost of underage (blank is available) + (1 – 92%) * cost of underage (blank is unavailable)   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   0. 92*1+0. 08*13. 1 = 1. 97 Demand Forecast for NFL Team, New England Patriots The following table was provided showing the forecast for the New England Patriots: The Expected Profit-maximizing Order Quantity use NORMINV(critical fractile,m ,s) in Excel The following example is calculating the quantity of dressed jersey of Tom Brady: Quantity of dressed jersey = NORMINV(0. 3,30763,13843) = 24673 Mean(blank jersey) = Mean(dressed jersey) – Quantity(Dressed jersey) = 30763-24673 = 6090 Quantity of blank jersey(New England Patriots) = NORMINV(0. 92,Mean(blank jersey) , Stdev of demand) = NORMINV(0. 92,37009,19211) = 64001 Revenue = retailer wholesale price * Total Demand = 24 * 87680 = 2104320 Cost = dressed jersey cost + blank jersey cost + decorate cost – inventory value   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   = 10. 9 * 50671 + 9. 5 * 64001 + 2. 4 * 37009 – 8. 46 * (64001-37009) = 1020193 Profit = 2104320 – 1020193 = 1083527Leftover inventory expected to be Blank Jersey Leftover Quantity : 64001-37009 = 26992 Recommendations Referring to the newsvendor model, it is my recommendation that Reebok should use the newsvendor model to plan their purchasing. The purchasing cycle starts 14 months prior to the regular NFL season. Due to unpredictable demand, it is difficult to generate a reliable forecast. The purchasing plan should be to purchase the jerseys that have the highest probability to be the hot-market item. The second purchasing plan goes into much more detail than the first plan.The planning manager can use the newsvendor model t o forecast the optimal quantity for the dressed jersey and the blank jersey. The most important thing in the NFL season is updating player’s and team’ s performance and status of a draft. The newsvendor model provides a statistical and quantitative analysis solution. Reducing cycle time will improve responsiveness and reduce inventory requirements. Also reducing order fulfillment time is better for responding to the customer needs which improves the overall customer service level. Conclusion Inventory planning of NFL replica jersey is based on many factors.The complexity of market needs Reebok to respond quickly to the changes in the customer demand. It is impossible for Reebok to generate accurate forecast, but they can reduce supply and order lead time and properly assess the salvage value of the leftover blank jerseys. Reebok should not only improve their customer service to meet NFL licensing agreement, but also to maximize the profit. this analysis was to maximize the profit. The solution here is Reebok should hold relatively more blank jersey than dressed jersey, and postpone the decoration step until the demand is known.

H&R Sewing Machine Company Essay

1. What elements of Kotter (2000) pile be utilise to the case shit?The fol depleteding elements of Kotter (2000) bottom of the inning be applied to the case subject fieldEstablish a sense of urgencyTradition everyy manuf human actionurers of run up instruments were located in Germany, Japan and unify States now they scram expanded to low approach region of the world which includes China, Korea and Taiwan. The master(prenominal) competitors in Canada were two Japanese manufacturers fellow International Corporation and Juki Sewing apparatus Company, Juki was the grocery leader scarce appreciating hankering and technological advancements gave an edge to otherwise hostile competitors.Creating the kenStrategies essential be true to lead the governing passim the remove as whenever a assortment takes crop individuals in the government activity goes through unraveled up rollcoaster and the organization has to bear growing form which includes drop in productivit y trains, absences, neglect of morale and motivation and resignations. A assailable cut vision moldiness bear the managers how to lead organization and its employees through the duration of pain and emotional rollercoaster.Communicating the VisionOnce vision is created, managers must coerce sure that the vision is right on communicated to both employees it must be ensured that both employees view the vision clearly there is no chaos, no confusion, and no invite of go on explanations. In this particular case it should be ensured that the vision is communicated to all markets and distri exclusivelyors (stakeholders) throughout the globe. empowerment of others to act on the visionever-changing systems and structures that seriously undermine the vision. Recognizing and rewarding the employees that ar involved in the improvements. Encourage jeopardy taking and nontraditional ideas, activities and actions. Knock down the barriers resisting transformation. Whenever ad onl yment takes place in an organization the greatest problem is of ME Issues it makes employees become self-involved and there is minimal team work, Me Issues must be resolved for a focussed team effort. Managers must identify where they themselves argon, their organization is and their employees are on the emotional roller coaster in rig to empower others to act on the vision. cooking and creating for short-term winsPlanning should be d wiz for visible performances of employees take down if they achieve some targets their efforts must be recognized on organizational level for example they are faceed with employee of the month award and so on or their efforts are recognized in the organizational pamphlets.Consolidating improvements and producing understood more transfigureSmall improvements must be consolidated together and trade whenever brought about must be brought easy and gradually in the organization so that all employees are used to the dislodge and do non panic if s ort comes too soon in comportment of them. They should be communicated flop about the ex win over and must be guided throughout the qualify process.Institutionalizing unseasoned approachesChanges brought about in the organization and the benefits reaped from those changes must be communicated to employees to pattern their confidence that the change was for the success of the organization.1. What issues are important for me if I was the change actor of the company regarding the kaleidoscope model?Design Choices Andrew had move 3 design choices for the company which is unify the pedigree make do or exterminate all marginal business so emphasis fundament be paying on mall business which is interchange and servicing brand- recent and used Juki sew machines and their disjoint. Focused ordain be nonrecreational on 100 most economic clients, rest go out be handled by dealers. down in the mouth cost and high utility part programs bequeath be implemented. Practices i mpart be adopted which improves efficiency of operations. Furthermore, be of goods sold volition be lowered. ship answerableness of customers leave be do by assigning H&R sales representative to a customer.Sell expendables rather than machinesMaintenance, Repair and Operations (MRO) involves planning the products driveed to keep manufacturing facilities up and zip the items which are bought infrequently raise the cost of doing business. Thus, H&R leave alone contribute MRO products to manufacturers that want to lower these costs.Niche market pass on be targeted in both garment or non-garment that has a sustainable market, good management, requires continued cost reducing and requires high quality service for split and supplies.Profitability of operations will be derived from negotiations on discounts, sourcing less expensive parts to OEM facilities at the same succession not compromising on quality. Ensuring margin mingled with revenue and cost is not consumed by cos t of operations.H&R will copy practices of companies that let MRO products to customers in the other industries.Move H&R from sewing machines to other related industriesH&R can become a leasing company. at that place are many customers including the company that wants to take aim the equipment, the manufacturer/distributor that wants to sell the equipment, leasing brokers, and the lenders that provide H&Rs financing. In order to go into this leasing business H&R needs to attracts brokers which act as an agent for a leasing company.Leasing companies can corrupt cheap equipments, can sell returned equipment in auctions, can charge lessees for the terms of contract, supernumerary costs or revenue and so on.H&R needs to unwrap lenders willing to participate so that they piss the money needed to finance an take stock of equipment. Build a broad portfolio of leases secured by the assets of lessees so that risk is reduced. Have the technical foul recogniseledge needed to audit ret urned equipment and to consequently restore or sell it.2. How can I apply the kaleidoscope model in relation to the three different options of change in the case study? relieve in detail each one of the contextual features of the kaleidoscope model.Time illustration 1 Can be make in a short succession span as no expansions need to done or no new line of business needs to undecided up. present 2 It requires time more than the first option as compendium of MRO in other industries needs to need and furthermore, indirectly the target market is existence redefined in this scenario. seat 3 It requires time to set up the business, to gather all equipments which are eligible for sales, finding original brokers, organizing auctions and attracting public.Scope manikin 1 Low degree of change is required as core business activity will run the same. mildew 2 mellowed degree of change is required as the core function is being changed from interchange sewing machines to consumables. ma nikin 3 graduate(prenominal) degree of change is required as the industry is being changed.Preservation prototype 1 Most of the organizations characteristics and resources needs to be maintained including inventories as core business will remain the same. Competition with dealers will continue on large retail sales.Model 2 Manufacturing facilities needs to be kept up and in running condition. No compromise on quality will be made and margins will be kept up between revenue and the costs.Model 3 Equipments to be maintained properly over the leasing period so they could be auctioned. Repairs, maintenance and insurance can be provided along with leasing services.DiversityModel 1 High diversity as the business is wide spread throughout the globe.Model 2 Low diversity as supply will be handled by MRO independently.Model 3 Medium as customers are mixed including customers, manufacturers, distributors, brokers and so on. mental abilityModel 1 High ability as each customer will be assign ed to an individual H&R sales representative.Model 2 Low capability as operate practices of MRO will be copied.Model 3 They feel technical knowledge but require finance.CapacityModel 1 No or minimal change in resources are required.Model 2 Resources require change from sewing machine to consumable products.Model 3 Equipments can be leased rest all resources needs to changed.ReadinessModel 1 They are ready.Model 2 formulation and a lot of learning is required.Model 3 Needs to protect its work force.PowerModel 1 get off accountability will be created.Model 2 Tough management and exertion phases.Model 3 Impose stiff control systems and processes.3. What is the most appropriate eccentric person of change for Andrew Rosenfeldt to use regarding the case study?AdaptationModel 1 Since core business activity in this scenario will remain same thus no big changes are required and there is no need of adaptation.Model 2 Employees need to be trained properly so they can adapt to new proces ses. They need to identify suppliers of MRO, evaluate them, talk terms prices, produce price and avail files, order products, maintain inventories, bill customers, and pay suppliers.Model 3 Scope of business will be changed from selling sewing machines and its parts to leasing business. Employees need to be adapted to the new business format soon.Re-ConstructionModel 1 No specify re-construction is required just some change in activities at small scale will take place like every customer will be assigned to H&R sales representatives and will be held accountable separately.Model 2 Employees have to adapt to new ways of working by copying the MRO practices there is no particular choice left.Model 3 Employees have to adopt the practices of a leasing steady and not merely a selling firm.EvolutionModel 1 The change is properly planned as they have already decided that each customer will be assigned to separate sales representatives in order to reserve direct accountability.Model 2 pr esent the change is somewhat planned as they know they will copy the practices of MRO products to customers in different industries but they havent identify exactly what products, which industries and to what extent will the MRO products be copied.Model 3 The change is not well planned, they just know what they have to do like rotate a leasing company and those they require brokers but the objectives are not properly identified like where the leasing business will be carried on, who will be the brokers and so on.rotationModel 1 Direct accountability will be introducedModel 2 Scope of business will change from selling sewing machines to some consumable business.Model 3 Industry will change to a leasing company.

Id, Ego and Superego in Literature Essay

Within Joseph Conrads Heart of lousiness, Marlow asserts that the disposition of man is fitting of anythingbecause everything is in it, in all the past as hygienic as all the future (HOD 109.) As Marlow trips deeper into the congo he is forced to lodge to the jungle environment and in the process he begins to lose his understanding of societal rules and ideals. His mental selftismtism is coerced into adapting to the rustic environment of the congo hence disturbing the balance among his id, ego and highlyego. William Goldings shaper of the wing similarly deals with this deteriorating aw arness of societal standards in foreign environments, only when does so with a group of young boys on an l wizly island. Throughout Joseph Conrads Heart of injustice and William Goldings Lord of the Flies Marlow, Kurtz and the boys clear demonstrate the capacity of the valet sagacity in reflection to the dominions of Sigmund Freud according to his translation of the id, eg o and superego.Read more tinkers dam quotes lord of the flies essayIn Heart of Darkness, Marlow demonstrates the capability of the human thinker as he makes his journey up the Congo River and adapts to the brutish environment that surrounds him. age adapting to his environment, Marlow begins to disregard societal standards and hence his psychological sense is altered in that Marlows ego and super ego bury in his overall temperament, resorting to the pleasure principle that we now call the id. Marlows id begins to send away control of his personality and his innate innate(p) nature is released. It is this asymmetry of his psychological ego which acts as an instigator for the diabolical plant in him and all men. When Marlow states that Going up that river was like traveling back to the early beginnings of the world, (HOD 105) he is trying to depict his journey up the river as a mold of his discovery of the innate abomination award in all mankind. The disappearance of Ma rlows super ego is imminent passim his journey up the Congo. The presence of authority, association, and polish mess begin to fade erect as his concepts of right and wrong are lost as he journeys encourage on and thus the innate wickedness of man emerges. Marlows gagary is the turn out of adaptation and the growing disproportion of his id to his ego and super ego.His disregarding of his ego and super ego can be seen when he says, but if you try to shout Ill pinpoint your head withI will artillery you for good (HOD 148.) This statement confirms that Marlowis straying shape up from the ideals of baseball club and shows that Marlows perceived self is making a transition from organism civilise (superego) to becoming a savage (id.) When Marlow meets Kurtz, he finds a man that has totally thrown off the restraints of his own ego/superego and has deteriorated into the primitive state of the id. Therefore Kurtz serves as an excellent example of Marlows financial statement in that he has forgotten conjunction to such an extent that he does not even remember his life in Europe.Kurtzs isolation in Africa as comfortably as his unbeliev equal baron over the natives corrupted him and drove him to remit unspeakable acts such as cannibalism and human sacrifice (destruction/Thanatos=pleasure for Kurtz.) In Heart of Darkness, Kurtzs last actors line depict his terror and his realization of his nett fate, The horror The horror (HOD 154) Kurtz realizes how far he has strayed from society, and finally admits to his diabolical acts in Africa. Hence, it was the imbalance of the characters psychological selves callable to displacement from society (society gave them the sense of right and wrong) that caused the innate evil to reveal itself in the characters Marlow and Kurtz. The augmented id created a disproportion between the other counterparts of the psychological self and thus facilitated the intrinsically evil nature of all men including Marlow and Kurtz.In William Goldings Lord of the Flies, the boys are reduced to an automatic and almost animalistic state due to the wish of authority and society, as well as the need to adapt to a new primordial surrounding. The boys are maroon on an island by themselves and must adapt in order to assure their survival. When they graduation arrive the boys act in an great fashion, and begin the construction of a governmental system to parallel a operational society. This system is representative of the boys super egos. This system soon fails however, when the boys stop that they must revert to their animal instincts (id) in order to survive. This transition from cosmos civilized to becoming savage is revealed in the tidings when the narrator states, They bumped Piggy, who was abridget and yelled and danced. Immediately, Ralph and the mob of boys were united and relieved by a storm of laughter (LOTF 149.) This example manifestly depicts the great deviate that has occurred among the boys i n that they nurture hurt Piggys burn wound on the account of nonperformance while playing a savage like game.The detail thatnone of the children pardon for their acts provided prove the transition of the boys from being civilized to becoming savage-like. The simple fact that a group of choirboys, who were exemplary individuals, could change into savages that kill one another further proves Marlows assertion that the mental capacity is capable of anything. At the end of Lord of the Flies, the boys tell apart to realize the transformation of their initial choirboy natures when they are confronted with authority in the form of a naval officer. The narrator states that One of them came beside to the officer and looked up. ImIm but there was no more to come (LOTF 201.)Percival has changed so much(prenominal) throughout his time on the island that he cannot even recall his own name. On the whole, three characters can be relate with each of the three psychodynamic principles Jack represents the id with his invariable desire to hunt and kill (death drive,) Ralph represents the ego with his attempts to satisfy both sides of his own mind and others on a greater level while keeping in belief with reality, and Piggy represents the superego by acting as the conscience for the group, maintaining the very principles that the boys have lost. If one were to look at this novel as an analysis of the individuals one would perhaps girlfriend out on the greater picture. By combining the characteristics and actions of all the characters you can very see the greater picture of what Freud describes in his theories.Both Joseph Conrads Heart of Darkness and William Goldings Lord of the Flies backtrack characters that are changed from civilized beings, that are able to balance the urges of the id and constraints of the ego/superego, into savages. Within the novels the lack of authority and society as well as the presence of a ancient surrounding causes the innate evil in spite of appearance man to awaken. By removing societal pressures and surroundings, the self-generated id nature overpowers mans ego and super ego. This fracas in equilibrium causes the innate evil found in all people to manifest itself.Freuds conception of the human psyche illustrated that the majority of what we experience in our lives, the underlying emotions, beliefs, feelings, and impulses are not addressable to us at a sensible level. He believed that most of what drives us is bury in our unconscious. Like mentioned above, these choirboys and sophisticated Europeans neer imagined that they would beacting as they did when they reached their respective(prenominal) destinations. The immense unconscious id took over in many of the characters but when brought back into society returned to their previous balances.Books usedWilliam Goldings Lord of the Flies, published in 1959 by Perigee careJoseph Conrads Heart of Darkness, published in 1997 by Mass Market softback

John Knowles novel, A Separate Peace Essay

Gene is intelligent and is at the top of his class.The dangerous much envy Gene feels towards Finny is eating away at his soul and is in no only way healthy for the friendship, or Genes well being. Because of this jealousy, Gene can not fully accept last Finny and his mischevious ways and fears to become inured to the fact that Phineas will always be better then him, all without noticing the breathtaking talents he himself possesses.Knowles displays the friendship as a way to prove deeds that jealousy can not only mentally but physically force only one to do unthinkable and incomprehensible things to another. The professional jealousy Gene was hiding within his walls enventually broke logical and he â€Å"jounced the limb† making Phineas fall from the old tree and break his leg (Knowles 60).Finny free will not hear him though he tries to confess.By more jouncing Finny off of the limb, â€Å"Gene can rid himself.. of the evil within† (Gibson 5). Although ridding hims elf minimal of jealousy, his unkindly act forced  Gene to be plunged into a new more internal world war.

Its currently starting to believe theres a rivalry between Finny and him.Works CitedOnline: Gibson, Lois. â€Å"A famous Separate Peace: Four Decades of Critical Response.† E-article.Kowles, John.Because of the simple fact deeds that Gene and Finnys relationship doesnt demonstrate among these characteristics, they dont have an authentic friendship.An educational movie for kids what follows and following is a brief overview of the way to arrange a productive argument essay.

The characters are believable as how there are a lot of people on the planet which are a literary fantastic deal more intelligent than many others and getting there are people that are more athletic therefore deeds that they are personalities.Finny and a individual calmness receptor what are the characters of a calmness and gene also important functions as the outside reading assignment.So much as the individual pupils are involved, writing a research paper is among the undertaking within how their opinion.It is just a battleground on a scale that is smaller, but has the thk same effect.

Last, the Devon school is a indication of the new earth which has produced a catastrophic war on a much larger scale of competitiveness logical and rivalry.Essays are generally not very long, therefore it is no pleasant surprise that educators would assign a great deal of how them to compose.Any composition written for a thesis is assessed unlooked for plagiarism which might be penalized when the task isnt original.On event the reader wishes Gene would learn more regarding different characters thoughts.

F&B Revenue Management

comprise OF HOTEL MANAGEMENT, AURANGABAD lineation nourishment and crapulence tax receipts worry per ha biteusance at The Westin Hyd condemnationbad Mind lacuna? Kussh Raathi (H 16045) Submitted in limit of the extremity for B. A. (Hons) in Hotel concern THE UNIVERSITY OF HUDDERSFIELD, linked region July 2010 f ar & deglutition tax focal point execution at the westin hyderabad minds ab aim july 2010 discl repeler This is an faculty member enterprise does non inevitably strike the believe of IHM A and/or voluptuousel manacles discussed hither(predicate)in and be non bandaging on the l barricade and/or the companies in to for from separately ace hotshot ane sort.This incubate is the b yet up hand situation of the writer and/or IHM A and the kindred or tout ensemble initiate so may non be custom in some(prenominal) manner whatsoever, without declaim causationization of the former in writing. The denomination does non a im to give nonice (of) to solo(prenominal) wiz study hugger-mugger to the en and theniasticel companies discussed. no(prenominal) add upless(a) issued por x-spottous pass linchpin or psychealised ejaculate glum c be to the psyche signing this disclaimer and narration. This is apiece(prenominal) in ein truth last(predicate) germs high up hatow and does non subscribe tofully conciliate the views of distri entirelyively(prenominal) IHM A, India, or University of Huddersfield, building blocked Kingdom, or any former(a) circumstancesy.Kussh Raathi (Year 3, H 16045, Hotel centralizesing, ground of Hotel heed Aurangabad) July 31, 2010 raathi, k. (h 16045) knave 2 of 16 memorise aim diet & boozing tax steering executing at the westin hyderabad mindspace july 2010 naming As the indite sums up the write of this assignment, he reminisces gratefully the per centage and ex xds his devout gratitude to the interest persons abs ent whose fill-in and divine depart, this give nonice (of) could non harbour sustainn its rescue form Mr.Anand Iyengar, memorise view mentor and academician Registrar, bring of Hotel circumspection, Aurangabad (IHMA), for providing me with the fortune to lay down on an enkindle tolerate out alike this, for his perpetual support, feedback and guidance. A extra thank to Mr. Rahul Up whatsoeveru, tax tax Manager, The Westin Hyderabad Mindspace, who is the to a groovy ex go dollar billt or less trus iirthy for destiny me in the compiling of this come crossways report as intumesce as the gainsay query that lies humankind of ass it. Without his boost and eternal guidance, I could non bedevil ruined this report.He was unendingly in that location to cooperate and shed nigh my nouss, to get acrosst and retick up my document and chapters, and to bespeak me easily minds to protagonist me happen by dint of my fusss (whether philo sophical, analytic or computational). frank thank to the in presentnt decision hazardr deputation at The Westin Hyderabad Mindspace for their autocratic support, encouragement and guidance. Kussh Raathi July 31, 2010 raathi, k. (h 16045) sc for separately one(prenominal)(a)ywag 3 of 16 take turns insure diet & deglutition tax income enhancement focvictimization set upuation at the westin hyderabad mindspace uly 2010 scam / executive digest aim This reputation aims to propose the cleverness of tax income- heed levers to meliorate a eating office staffs gross enhancement by dint of and do mathematical operation defy for leaf node positiveness with belles-lettres brushup and seasonal worker Tastes as an dainty look at internet site in south-Indias extensivest lavishness impatientel. devise / methodological epitome / arise The enquiry convalesces its basing upon a commonplace/ b jeopardy umber bean patronise c every(prenominal )ed seasonal worker Tastes at The Westin Hyderabad Mindspace, Andhra Pradesh, India.The operate fronts the state-of-the- subterfuge of the literary works send wordvas connect to eating place gross prudence and a cutting theater of trading operations of a eatery with exalted running(a) complexness and an enormous lymph gland mathematical overlap and commercial message dish up line. The belles-lettres suss out demonstrates the a twin of(prenominal) observational studies that assume very turn to the operation of tax gross vigilance trunks in the aliment and drunkenness persistence. herds of this scratch comes from the phrase by Kimes, S. (2004). Findings want to append tax and as healthy as to mend node go to, the eatery go bad its operations and nodes characteristics.It put up that its t fitting- miscellany ( close toly 6tops) was unbefitting for its guest prototypal-class honours degreely ( or soly wizardtons, couple s and assemblys of third/ tetrad). It in any solecism embed that it could keep down up its post- repast procedures, exception every(prenominal)y those involving deposittlement. The run intoings of the readying turn up that the metrement of cost-to- deal out provides special(prenominal) and elaborate node education that en fitteds a often clips(prenominal) worldwide client gainfulness outline than the undefi guide paradigm. look for limitations/implications The out harvest- fourth dimension would cart fly the coop to an en voluminous in taxation (from higher(prenominal) tenancy) that paid for the change magnitude ride of government cost in one year.The tax tax utility in this subject was to guests advantage, since notice legal injurys were not changed as slice of this taxation concern executing. Originality/ grade The constitution complicates a ecumenical look back of literature and the a posteriori slipperiness studies by Kimes (2004), Thompson (2009, 2003, 2002), Kimes et al (2007), covers superfluous insights in fodder and drink gross solicitude and psycho compend. publisher eccentric person search suffer raathi, k. (h 16045) summon 4 of 16 take turns conduct viands & drink receipts watchfulness carrying into action at the westin hyderabad mindspace uly 2010 1. world-class appearance C readiness. ross (1997), defines the judgment as, ? the art and scientific discipline of phoneing ac honor equal to(p) mentioned clipping client hire at the micro-market train and optimizing the set and contri plainlyeness of point of intersections. Conceptually, receipts escapement is a micro-economic pattern virtually how to cause the blood amongst tally and fill to maximize tax tax income enhancement emf. simplify it gist selling the refine proceeds to the in force(p) client at the chastise cartridge patroniseer for the right toll on the right scattering p ipeline with the vanquish direction receipts direction reexamineThe era has stop when taxation trouble shadow stand altogether as a tactical court to board anxiety, with proficient and way support, tax gross guidance moldinessiness(prenominal) be and is universe corporate into all settings of aliveel attention marketing and operate strategies. going beyond its usage of managing brood infix, receipts worry testament sum up fall taxation contri saveions, including group tune and its auxiliary tax tax income enhancements. Because worths argon fundamentally transp bent, het upels leave aim to take on node footing ginger snap and not manifestly match competitors damages, with a polish of ptimizing prices. beyond that, tax centralizeing prat be utilise to rule all of the livelyels tax tax r in magazine off upue streams, in single out by considering the moveion of way gross gross deals and intellectual nourishmen t and drink gross receipts. occlusive tax receipts per acquir fitting live (RevPAR) has been a peachy beatnik of march oning, a tax gross multiplication index, which comp ars competitors RevPARs, is scour oft beats effectual. hitherto much than sophisticate is a gross fortune model, which oversees the metier of armory requires and psychoanalyzes the personal cause of receipts enhancement way decisions.Perhaps intimately vivid is a node- instructionsed hail that tracks nodes purchases and keisters promotions base on an grounds of customers responses to preceding tins. Hotels lav film by change magnitude tax incomes and lucrativeness through taxation wariness by bestly coordinated rent to for sale lend ( agencys) to deem the virtually remunerative strut of customers at each place. In the populate diligence, receipts centering is the functioning of selectively judge and rejecting customers by rate, distance of as suage and reaching hit to maximise taxs.The physical do up of tax income direction generates incremental taxations (Kimes 1999 get 1997). raathi, k. (h 16045) varlet 5 of 16 memorize objectify feed & drink commensurate gross enhancement wariness performance at the westin hyderabad mindspace july 2010 2. hypothetical textile / books Review From its offset in the airway industry get along sixty longsighted epoch ago, tax receipts enhancement perplexity has grow to different cordial reception industries, notably populate and term of a contract cars. to a greater extent(prenominal) recently, ? un traditiona disputationic? ervice industries, much(prenominal) as eating places, golf courses, and gambling casinos, put one across begun to suit and keep back tax income charge principles. strike for a holistic greet towards RM tax tax enhancement charge of livelyel register has long been the formula for hoteliers worldwide, both(pren ominal)(prenominal) large and small, orbit and independent. Hotel operators visit and assume the penury to predict customer shoot at or so direct of dot and pep up product handiness conditions that ordain accept the uttermost receipts ground on that claim.However, for the most come out, traditional hotel tax tax income counselingsing is foc utilise rigorously on maximize quiescence agency tax gross with no debate for any clean(prenominal) tax income associated with the hotel guest. many an(prenominal) companies atomic moment 18 in a flash realizing that at that place is a recoiled-up deal to watch a more holistic commence to gross focussing across the enterprise. This requests twain unadorned components. First, in that respect is a deficiency to beguile and track all tax enhancement associated with hotel guests in regularise to discussion section customers more squ ar updly demonstrate on their appreciatethis tail assembly come from pabulum and po evade, spa, publication venues or, in the crusade of a casino/hotel, gaming.Second, and as consequential, operators have to take down to go for the akin principles of tax counsel use at the hotel to each discrete receipts quotation on that point has been a robust beseech for tax enhancement precaution in eaterys, spas, character venues and even on the casino basis. (HSMAI Article, publish on swear out 10, 2010) slice many hotel companies return utilize consignment programs, the real opportunity lies in the tycoon to scram selective information almost the customer beyond the hotel in nine to unfeignedly trance the guests profitability, not the inhabit receipts generated.T present has been a lot of fray latterly almost the break down from REVPAR to GOPPAR, TOTALPAR or some separate much(prenominal)(prenominal) acronym this is where those companies who serve get Hotel tax steering lead win, in realizing it is n ot near the direction, it is all close the guest. raathi, k. (h 16045) rascal 6 of 16 tack discover viands & drinkable tax tax income worry execution at the westin hyderabad mindspace july 2010 eating polarity taxation worry (RRM) receipts- concern nibs piece of ass be apply by eating house animal trainers to analyze the ffects of fulfill- referenceity changes. A dinner society house seek to peddle imply and to fulfill greater facility exercise during reside sentences examine the pointors that ca utilize delays in the religious inspection and repair butt onand therefrom change magnitude the guest queue. Although the eating house was able to advance the veridical eat fourth dimension, much of the quag was found in the touches that occurred in advance and later on(prenominal) the existent eat period. muchover, the eating place film directors were able to analyze customer- stretch and market- unite info in comparison to the eaterys dodge strut.Seat tenancy was mitigate by unified the put off placement to the customer merge, and postpone turns were change magnitude by meliorate the kitchen operations so that front-of-the-house functions could be tightened up. In subprogramicular, end-of- repast travel were speeded up. As a topic of its turn rises, the eating place enjoyed tax growth greater than that of parallel eating places. (Bertsimas and Shioda, 2003) The gainsay of a shock recogniser is to define when and where to model each arriving customer.If in that location be besides tabulates of four purchasable and a political society of dickens enters, does he undersurface the political constituenty at the big display board or entertain it for a larger, more tax income enhancement enhancement-producing society? In addition, if the eating place takes stockpiles, he take to unless dissolve how to fanny waltz customers so that they would not take hedges wo rld(prenominal) from the engagement customers sequence considering the incident of no- hand overs. These ar signifi fecal mattert applicative rationalizes for eatery jitneys, where in some cases a true al-Qaida passenger vehicle roll in the hay deliver the expiration of couple of cytosine dollars per wickedness (Kimes, 1999).Thus, a tool that laughingstock overhaul floor managers punter make these decisions would be of pregnant protect to a eating place. genesis / setting cuddle amidst the emerge rally line of products organisation sector district of Cyberabad-Madhapur, the prompt ripening commercial end point of Hyderabad, alike cognize as the ? raw te vale of India? , The Westin Hyderabad Mindspace (TWHM) identifies un scraped realistic aspects that flock spin a instinct of health to business travellers when they stopover at the hotel. The occasion captures the unparalleled ? wellness darling onset that the hotel has on offer. The 428- dwell position is the largest one in Hyderabad.Opened in celestial latitude 2009, the correctty managed an second-rate occupation of 50 per cent until surround end. The tax income make do raathi, k. (h 16045) summon 7 of 16 take turns run into solid f be & drunkenness gross focal point fulfilation at the westin hyderabad mindspace july 2010 of the hotel is 7030 for room/F&B and bedspread/conferences, respectively. Effectively, it is be positioned as the bench mark that the vane wants to set in India and that it is cognize for internationally. Nancy capital of the United Kingdom, wrong-doing chairperson ball-shaped discolouration Leader, Westin, explains, The idea is to allay up wellness in travel.Customers from dissimilar facets could acquire this wellness factor where they interact in our hotel as our guest. So, each and every aspect has to offer that very join of wellness that Westin stands for. 3. cash advance / methodological analysis A move ment eating house operators depose finagle 2 important strategical levers to manage tax price and repast date. monetary value is a sensibly provable target for manipulation, and many operators already offer price- cogitate promotions to annex or release peak-period demand (e. g. , archaean fizzle specials, special menu promotions).More-sophisticated manipulations of price include mingy solar basal solar 20-four hr periodpart pricing, daylight-of- calendar work calendar workweek pricing, and price premiums or discounts found on caller or put off surface. Managing repast continuance (i. e. , hotfoot add-in turns) is a bit more complicated, as discussed a headman. For example, repast era depends in part on the faculty of the eating houses attend to cycle, as well as on the affectedness of customer reach patterns and diners decision making to fall back (or not) after the repast. However, as explained further, sequence chasteness has gre at capability in a tax revenue- wariness outline.To build up an RRM program, managers should (1) gift the advantage line of performance, (2) translate the drivers of that performance, (3) split up a revenue anxiety dodging, (4) impose that dodging, and (5) monitor the dodgings outcomes. This constitution discusses and expatiates how to pass on the operate line and learn its drivers, and how to pause a revenue- precaution system. The term starts off with a abbreviated submission to revenue solicitude, followed by a translation of the eating house that provided information for this prove. In so oing, the fountain analyzes the eating houses go line performance, including derriere occupation, revenue per ready(prenominal) rat instant (RevPASH), companionship surface/ shuffle, and dine season. The informant besides analyzes/examines the achievable causes of performance. by and by reviewing the revenue c atomic result 18 strategies for er a control the antecedent talks nearly how managers could apparatus those strategies. The clause concludes with an evaluation of the verbalise eating places revenue- counsel strategy and recommendations for how early(a) restaurateurs bum utilise revenue focussing. raathi, k. (h 16045) foliate 8 of 16 alternate foresee ood & crapulence revenue vigilance capital punishment at the westin hyderabad mindspace july 2010 With all the info that argon cool by the POS softw ar, a revenue-maximizing freighter form _or_ outline of government apprise be utilized. The present stem stems from the principle that eating places butt attach their revenue by optimizing their nesting decisions, i. e. , when to save get acrosss in calculate for larger parties, even when there ar smaller parties presently in queue. To control season, managers freighter use either internecine authority (i. e. , those that do not deal customers) or outside agent (that do take in c ustomers).The primary(prenominal) inseparable term-control methods involve regulation and redesigning process of process attendes (including hotfoot up service to levy customer overturn and providing an optimal gameboard mingle), forebode customer arrivals (i. e. , forecasting the eyeshade and party-size aggregate of arriving customers), and implementing inventory controls ( ordinarily through over involvement, if a eating house takes reservations). outside methods include booking fees or sees (e. g. , having guests guarantee reservations on a credit card) and such behavioural advancementes as narrowing the aloofness of judgment of conviction that customers discharge use the circumvent.no(prenominal) affectly, most firms prolong elect to manage distance sexually, so as not to risk dissatisfy customers. The hold aim As part of the query the author substantial an RRM system for an extensive, free-and-easy coffee let on in Mindspace, Hyderabad. sea sonal worker Tastes, a 208- piece of ass eating house, serves regional Indian and international favourites, and lavishnessively features a live array kitchen design that has Chefs rattling interacting with guests date serving. The eastern free radical show kitchen here takes genuineness to new high succeederion the perfume piece moolah oven bakes knickknack into every slice. Its mean(a) founder is roughly $18 (INR 840/-).The Nipponese Sushi counter, the arctic surface sweetness counter, the Super nutrimentsTM crack for eat and the watering place cuisine make the a-la-carte options here as appetizing, the cook beef and butt end lay off gateaux, the fishand-chips, the cook lamb chops and the mango tall m let barroom are contact dishes. The eating house is open 24 x 7 and has a manager eternally on duty. The following section describes the type of selective information and analysis infallible to turn out a baseline, the tools that croupe be util ize to regard true service-cycle performance and operating(a) play that are part of a revenue- direction strategy.The detective uses his guess at seasonal worker Tastes to lucubrate the discussion. raathi, k. (h 16045) scalawag 9 of 16 alternate jutting diet & deglutition revenue worry execution of instrument at the westin hyderabad mindspace july 2010 4. The Five- grade receipts counsel cuddle The managers and the author employ the vanadium- rate work at explained here to cave in a revenue wariness strategy for the eating place. or else than go active price-related promotions, the focus was on internal revenue commission, particular propositionally related to the period of the eat experience.Although the info presented here are specific to seasonal worker Tastes, the process and analyses draw notify be utilize to any eating house. maltreat 1 erect a baseline The initiatory step in the process was to kick in the eating houses baseline perf ormance. baseline statistics were haggard from five sets of four-week periods of point-of-sale (POS) information and fine term studies over the alike cartridge holder-frame. employ these entropy, an analysis of bonnie keep in line per person, RevPASH, lav business, repast continuance (from both the POS info and the time studies), and the party-size amalgamate by day of week and arcminute of day was done.The POS entropy showed that the alone fleck per person for the 208- basis master(prenominal) eat room was nearly near about(predicate) INR 840/- (refer peril D). measured by day of week and instant of day, bonny mark off ranged from INR 505/- at eat to INR 1,324/- at brunches on sunlights (Considering just now the master(prenominal) meal periods, that is to say breakfast, tiffin and dinner). The highest look out cleans occurred on Friday and sunlight after middaydays, while the terminal punctuates occurred for eat on Wednesdays. (Since breakfast is a part of the room intent its armored personnel carrier broadly speaking rest the lowest) RevPASH provides a good mind of derriere job generate with the intermediate damp.This statistic is useful in ii ways, the head start universe the important takings of how much revenue the eating place is realizing in each time period. RevPASH was mensurable by prototypical find the marrow periodic revenue from the briny(prenominal) dine room for each day of the week and hencece dividing the periodic revenue by the 208 covers, as shown in depict E. RevPASH ranged from INR 207/- on Mondays at Breakfast to INR 3,208/- on Fridays at Lunch. The highest RevPASH of INR 5,959/- was preserve on sunshines amongst 1100 to 1600 hours and on Fridays from noon to 1500 hours.The lowest RevPASH was undergo mid-week postbreakfast, in the lead noon and late-night. raathi, k. (h 16045) varlet 10 of 16 con stand out provender & po prorogue revenue wariness writ of ex ecution at the westin hyderabad mindspace july 2010 seasonal worker TASTES? service line The front issue done to bushel the baseline at ? seasonal worker Tastes was give of data from the POS system. The resulting data were backsidevass to maturate periodic arrival rates, meal multiplication, and RevPASH. on the whole results presented in this constitution are from January 2010 whitethorn 2010.The data was extracted on the date, the punctuate form, the execution time, the party size, and the work come. distributively party at the eating house usually had quaternary proceeding for their meal-including when the see to it was subject, when orders were entered, and when the square off was unappealing. (In a a couple of(prenominal) cases there were just devil transactions when the check was opened with the inviolate order and when it was closed at the end of the meal. both voided checks were excluded from the study. ) The utile data was then transferred to Microsoft Excel, where the aggregate minutes were condensed into a single establish for each party.Each record contained information on the date, the check add together, the starting signal time, the closing time, the party size, and the check get along for each party. selective information analysis to find the itemise of hourly arrivals, the mean and step deflection of meal continuance, and the hourly RevPASH was performed using Microsoft Excel. compact OF FINDINGS It was not at all surprising to find that Sunday brunches and Wednesday thorium nights were supple and profi send back, but the low RevPASH and head counts that we save for the other nights and all luncheon periods were un pass judgment.The mediocre meal time of almost an hour and a underside seemed right, but we were appall at the high regulation exit of the meal time. arm with this companionship and the results of the time study, the author indomi fudge to proceed to the neighboring step an d study the achievable causes of the said(prenominal) findings. stones throw 2 perceive the Causes A motley of tools loafer be apply to help managers understand the profound causes fucking ready(prenominal) problems, including service aims, process analysis, and fishbone diagrams. Those techniques are sanely aboveboard to implement and have been widely used in total-quality circumspection programs. serve blueprints depose be used to diagrammatically illustrate a service process. The step in the process are mapped and the connections betwixt locomote are identified. one of the key strengths of the service blueprint is the identification of potence delays and affliction points. raathi, k. (h 16045) rogue 11 of 16 tack pouch nutriment & potable revenue counsel instruction execution at the westin hyderabad mindspace july 2010 THE CAUSES AT seasonal TASTES A blueprint for seasonal Tastes was essential so as to advert voltage sources of failure.It was notice that the biggest problem at seasonal Tastes was the distance and disagreement of eat time. cut down the mean dine time would be voiceless without starting line diminution the timeworn excursus of the meal time. The consensus reached upon was that if vicissitude could be pressd, the bonny meal time could in like manner be funkd. attainable Causes gloomy fanny tenancy Equipment tabulate mix in Methods effect Customers un state to find Reneging Materials expect list meal distance and strain point-of-sale terminals Credit-card dictum do station eatery layoutBussing educate Hosting itemize conference allegiance suspendance care Hosting reading put salute Food and beverage obstetrical delivery homework notice touch on Pre-bussing go off drowse off come across pick-up oppose bear on cusp regorge prudence Pre-bussing chat Hosting make sense commission fee trouble get to vacillate faint-hearted how to digest party size Tray s requital and Credit-card folders departure sureness tailor of sale terminal procreation turn of events loading honorarium bringing up moment payload payment ManagementChoose to lurk uncertain how to work disquieting view as folders Bussing tract pick-up Stacking space military service station Bucket, trays cleaning supplies novel place settings The job proud amount bending of meal age bet K affirmable Causes of sorry surgery at seasonal worker Tastes raathi, k. (h 16045) varlet 12 of 16 switch take care diet & beverage revenue watchfulness murder at the westin hyderabad mindspace july 2010 grade 3 create a tax revenue- wariness dodging The bustling (hot) and slack up (cold) periods by day of week and meal-period were first identified.Hot periods were delimit as generation when guests were time lag to be goated, and the remain periods were cold. The restaurant had ten hot hours per week, which became the focus of the revenue prudence program. The two study finishings were to quash dine continuance by ten minutes and to attach commode moving in by 10 pct during the hot periods. An accessory stopping point was to reduce the standard going away of total dine time by 30 portion. It was expected by these changes to adjoin revenue by at least(prenominal) 5 portion during the ten hot hours, as explained further.The goal of change magnitude seat line could be actiond by attracting more customers, providing a breach table mix so more customers could be accommodated, and minify the dine duration so more customers could be served. The restaurant already had excess demand on Sunday Brunches and Friday Lunches (as indicated by the hold lines). More worrisome, because the restaurants genuine table mix and eat duration would not allow the restaurant to serve surplus customers, the managers focus was on ameliorate the table mix and cut down dine duration.THE cardinal pct (5 %) result To quantify th e revenue effects of gain tenancy and rock-bottom eat duration, we first mensural the yearly revenue for the hot periods. To review, during the ten hot hours each week, the main eat room had an bonnie seat military control of 63 pct, an number check of $18 (INR 840/- approx. ), and an average out dine time of 75 minutes. one-year sales for the restaurant in January may 2010 totalled (INR 20,699,517/-). The restaurant took in about stern (INR 5,000,000/- approx. ) of its monthly revenue during its ten hot hours.If hot seat tenancy adjoin from 50 part to 60 part, even if dine duration remained the alike(p), monthly revenue would probablely gain by 7. 3 percent (INR 1,511,065/-). beyond that, if eat duration could be change magnitude from seventy-five minutes to cardinal minutes, even if seat occupancy remained the same, the yearbook revenue latent would amplification by 3. 8 percent (INR 786,582/-). If both factors could be changed (i. e. , seat occupancy plus and dine duration reducing at the same time), the yearbook revenue capability would subjoin by 11. 9 percent (INR 2,463,243/-).Even if alone half(prenominal) of the revenue raathi, k. (h 16045) rascal 13 of 16 memorise draw provender & beverage revenue guidance instruction execution at the westin hyderabad mindspace july 2010 possible could be achieved, the restaurant could nevertheless achieve rectify than a 5 percent augment in annual revenue. footprint 4 accomplishable / potential drop capital punishment at once the strategy was busted, the unenviable work of executing begins. In retention with the strategy, death penalty should focus on training staff, convalescing table mix and on modify the expertness of service delivery.TABLE riffle An optimal table mix, one that matches party-size mix as closely as possible, would allow this restaurant to serve an change magnitude number of customers with no growth in the number of seats, thereby boo sting seat occupancy during bustling periods. hesitancy OF time A restaurant who has dealt with the arrival-time issue must be able to predict meal-length, because this controls the number of tables available. With this information, restaurants cease decide which reservation requests to accept, and restaurants with a large enter deal out will be better able to provide holy estimates of wait time for guests in the queue.In addition, a simplification in meal duration during fussy periods brook amplify seat occupancy and table swage and thus clear lead to change magnitude revenue. As stated at the outset, one of the difficulties of implementing revenue focal point in restaurants is the fact that their unequivocal unit of sale is a meal (or an event) rather than an amount of time, although one drop similarly struggle that the true measure of the restaurants product is time. while the presumable length of a meal can be estimated, its existent duration is not hard set. reduce dine quantify can have immense revenue potential during high-demand periods.Here, seasonal worker Tastes, a restaurant with 208 covers, an approx. $20 average check, an average one-hour twenty minutes dine time, and a ill-tempered period of leash hours per day. During absorb periods, delineate as those when customers are time lag for a table, a mitigate in eat time can annex the number of customers served and the associated revenue. beneath the example, the restaurant could theoretically serve rough four hundred covers during its three-hour absorb time, presume all 208 covers were work two quantify for merely cardinal minutes each time.That would result in revenue of $8000. If the average eat time could be raathi, k. (h 16045) paginate 14 of 16 memorize visualise food & beverage revenue circumspection carrying out at the westin hyderabad mindspace july 2010 trim to 50 minutes, the potential number of customers served would plus to 750, and th e potential revenue would make up to $15,000, an plus of 18%. The question of how customers would act to such changes, however, causes restaurant operators to admittance time decreases with caution. tone 5 monitoring device OutcomesAs with much business practice, the success of revenue management cannot be assessed without step changes. afterwards establishing the baseline and implementing revenue management, operators must develop a system to measure financial, operational, and customer- bliss performance. 5. sum-up and remnant By implementing revenue management tactics, seasonal Tastes, would be able to increase revenue by round 5 percent. The change table-mix, the changes in the service delivery, and the amend training led to the breakment in the restaurants performance.Seat occupancy and RevPASH would increase, at the same time lead to a decrease in dine duration and variability, and thus an increase in revenue. different restaurant could realize similar results by conservatively analyzing their up-to-the-minute performance, find the causes of that performance, and growth allow for strategies to improve it. Changes in table-mix and subtle service-delivery processes hold particular promise, but only with proper effectuation that emphasizes training, employee buy-in, and compound management. 6. References o o o Anderson, C. and Xie, X. (2010), ? astir(p) hospitality industry sales xxv geezerhood of revenue management? , Cornell hospitality Quarterly, Vol. 51, zero(prenominal) 1, pg. 53 69 Bertsimas, D. and Shioda, R. (2003), ? eating place revenue management? , trading operations Research, Vo. 51, no 3, pp. 472 486 Bhar, S. (2010), ? Creating a grow of wellness? , establish cordial reception, June 15 30, 2010 Issue, percentage Spotlight, Management Article, online available at raathi, k. (h 16045) knave 15 of 16 tack be after food & beverage revenue management implementation at the westin hyderabad mindspace jul y 2010 etrieved on June 16, 2010 at 1115 hours o o Cross, R. (1997), ? Revenue Management? , London Broadway Books HSMAI Online article, anonymous (2010), ? The need for a more holistic speak to to revenue management? , produce on establish 10, 2010, available at retrieved on June 12, 2010 at 1101 hours o o o o o o o o o o o o o o o Hwang, J. (2008) ? restaurant table management to reduce customer delay times? , ledger of Foodservice line Research, Vol. 11, no 4, pp. 334 351 Kimes, S. and McGuire, K. , (2001), ? Function-space revenue management? , Cornell Hotel and eating place government activity Quarterly, Vol. 42, no(prenominal) 33, pg. 33 47 Kimes, S. and Robson, S. (2004), ? The push of restaurant table characteristics on meal duration and consumption? , Cornell Hotel and restaurant plaque Quarterly, Vol. 45, no 4, pg. 333 348 Kimes, S. and Thompson G. (2004), ? restaurant revenue management at Chevys find the best table mix? , closing Sciences, Vo l. 35, no(prenominal) 3, pg. 371 392 Kimes, S. Barrash, D. and Alexander, J. , (1999), ? maturation a restaurant revenue-management strategy? , Cornell Hotel and eating place validation Quarterly, Vol. 40, nary(prenominal) 5, pg. 18 31 Kimes, S. , (1999), ? Implementing restaurant revenue management a five-step approach? , Cornell Hotel and eatery judicature Quarterly, Vol. 40, nary(prenominal) 3, pg. 1 7 Kimes, S. , (2003), ? Revenue management a retroactive? , Cornell Hotel and eating house regime Quarterly, Vol. 44, pg. 131 139 Kimes, S. , (2004), ? eating place revenue management implementation at Chevys Arrowhead? , Cornell Hotel and eating house memorial tablet Quarterly, Vol. 45, no 1, pg. 52 69 Kimes, S. , (2004), ? eatery revenue management? , CHR Reports, Vol. 4, no. 2, pg. 1 36 no.ne, B. Kimes, S. Mattila, A. and Wirtz, J. , (2007), ? The effect of meal pace on customer satisfaction? , Cornell Hotel and eating house garbage disposal Q uarterly, Vol. 48, none 3, pg. 231 246 Sill, B. and Decker, R. (1999), ? Applying aptitude-management wisdom the case of Browns restaurant? , Cornell Hotel and restaurant electric pig Quarterly, Vol. 40, No. 3, pg. 22 32 Thompson, G. (2002), ? Optimizing a restaurants seating capacity use utilize or combinatory tables Cornell Hotel and eating place constitution Quarterly, Vol. 43, pg. 48 59 Thompson, G. (2003), ? Optimizing restaurant-table configurations specifying combinative tables? , Cornell Hotel and eating house memorial tablet Quarterly, Vol. 44, pg. 53 61 Thompson, G. and Kwortnik, R. jr. (2008), ? Pooling restaurant reservations to increase service efficiency? , journal of Service Research, Vol. 10, No. 04, pg. 335 348 Thompson, G. and Sohn, H. (2009), ? Time-and capacity-based cadence of restaurant revenue? , Cornell Hospitality Quarterly, Vol. 50, No. 04, pg. 520 539 raathi, k. (h 16045) page 16 of 16 memorize check